bijali FAQ — answers to all your questions

Roulette is a wheel-based game where a ball lands in one of 37 slots numbered 1 to 36 plus zero (0). You can bet on a specific number, colour (red/black), or odd/even. bijali offers live roulette tables from Evolution and Ezugi, where a real dealer spins the wheel and everything is streamed live. New players are better off starting with small bets.

Regular slot games run on software algorithms and results are determined by a random number generator (RNG). In live dealer games, a real dealer deals cards or spins a roulette wheel in front of a camera — you watch it all in a live video feed. This experience is available in bijali's live casino section. The pace of play and level of engagement are also different.

Yes, bijali offers JILI's Teen Patti Joker and Teen Patti 20-20. In Teen Patti, each player receives three cards and the best hand wins. Andar Bahar is a straightforward card game — you bet on whether a card matching the value of a middle card will appear on the left (Andar) or right (Bahar). Both games are very popular among Bangladeshi players.

In baccarat, you bet on either the Player or the Banker. The side whose hand total is closest to 9 wins. 10s, Jacks, Queens, and Kings count as zero. A winning Banker bet usually has a 5% commission deducted. bijali has live baccarat tables from Evolution and SA Gaming. A Tie bet is also available, but it carries higher risk as it is less likely to occur.

Yes. bijali's live casino works fully in a mobile browser — no separate app needed. However, smooth streaming requires a good internet connection (4G or Wi-Fi). bijali also has Android and iOS apps available through official channels. Using the app can make games load faster and use less battery.

The bijali VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Each tier has a different weekly cashback rate — Bronze up to 0.4%, Silver 0.8%, Gold 1.1%, and Platinum up to 1.5%. The higher the tier, the more support priority and access to special offers you receive.

Weekly cashback is calculated on your net losses for the week (total losses minus total winnings). For example: if you are a Gold member and your net loss for the week is ৳20,000 — you will receive ৳20,000 × 1.1% = ৳220 cashback. This is added directly to your bijali account. Cashback has no wagering requirement — you can withdraw it straight away.

VIP tier depends on your overall activity at bijali — regular play and deposits lead to tier upgrades. Specific turnover figures are not published, but progress is visible with consistent activity. The bijali support team can give you direct information about your account status. For full details on tier conditions, read the terms and conditions.

Platinum is the highest tier in the bijali VIP programme — in addition to the maximum 1.5% weekly cashback, members at this level receive priority support and are considered separately for special promotional offers. There is also a greater chance of faster withdrawal processing. Players who reach Platinum are regarded as bijali's most valued members.

After opening an account at bijali, there is no need to apply separately for the VIP programme — your activity is assessed automatically and your tier is set based on your eligibility. You start at Bronze after your first deposit. Continued regular play gives you the opportunity to move up to the next tier. Contact live chat to learn more about VIP benefits.

bijali's cricket section offers markets such as match winner, toss, first innings total runs, number of wickets, runs in a specific over (e.g. powerplay), series winner, and tournament champion. BPL, IPL, T20 World Cup, and Bangladesh Tigers matches are available regularly. In live betting, odds change as the match progresses.

Calculating returns from decimal odds is straightforward — multiply your stake by the odds. Say in a limited-overs match Team A's odds are 1.65 and Team B's are 2.30. If you bet ৳1,000 on Team B and Team B wins, you get back ৳2,300 (৳1,300 profit + ৳1,000 original stake). If Team A wins, you lose the full ৳1,000. There are no draws in limited-overs matches.

Yes, at bijali you can add multiple selections together using the multi-bet feature to create an accumulator. For example: if three selections have odds of 1.50, 1.70, and 1.80 respectively, the combined odds will be 1.50 × 1.70 × 1.80 = 4.59 (approximately). On a ৳100 bet, if all three win, you get back ৳459. But if even one loses, the entire ৳100 is gone — so the risk is higher.

If a match is officially declared a no-result due to rain or any other reason, bijali generally refunds the original stake. If sufficient overs have not been bowled before a result is declared, that may also be treated as a no-result. However, if a result is determined by the Duckworth-Lewis method, bets are settled based on that outcome. Check the betting terms and conditions for specific rules.

Yes, bijali offers in-play betting during matches. Odds change with the ball-by-ball situation — for example, a major wicket falling after the powerplay may lengthen a team's odds. Live betting requires quick decisions. Live betting on BPL and international matches is active in bijali's cricket section.

Yes, bijali's withdrawal service runs 24 hours a day, seven days a week. Whether it is night-time or Friday–Saturday, you can submit a withdrawal request at any time. Processing is usually completed within 1 hour. However, bank transfers may be slightly affected by the bank's own operating hours.

The minimum withdrawal amount at bijali is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. You cannot withdraw if your balance is below ৳1,000. For deposits, the minimum amount is ৳500.

No, winnings from a bonus must meet the wagering requirement before you can withdraw them. For example, on a ৳1,000 deposit you receive a 150% bonus of ৳1,500 — to withdraw it you must wager ৳1,500 × 20 = ৳30,000. Once the requirement is met, the bonus balance converts to real cash balance and can then be withdrawn.

bijali generally processes withdrawals within 1 hour. A pending status means the request is under review. If more than 1 hour passes, contact bijali's 24/7 live chat or email support. If KYC identity verification has not been completed, this may cause a delay on your first withdrawal.

No, withdrawals at bijali can only be made to a wallet or bank account registered in the player's own name. The name registered on the account and the name registered on the bKash, Nagad, or Rocket wallet must match exactly. If you attempt to withdraw to someone else's number, the request will be rejected and an account verification process may be triggered.

Yes, bijali uses SSL encryption and secure data storage to protect your personal documents. Copies of your NID or passport submitted for KYC purposes are used only for identity verification — they are not shared with third parties. Details on how your information is handled are set out in bijali's privacy policy.

Yes, this is a common cause of issues. The name you provide when registering at bijali and the registered name on the bKash, Nagad, or Rocket wallet used for deposits or withdrawals must be exactly the same. If the names do not match, payment processing may be blocked and KYC verification becomes more difficult. Use your correct name when opening your account.

For KYC at bijali, a National ID card (NID), passport, or driving licence is accepted. Clear photos of both the front and back of the document must be submitted. Make sure the photos are not blurry or cut off. A utility bill or bank statement may also be requested as proof of address if needed. The verification process begins once documents are submitted.

bijali generally initiates KYC verification at the time of the first large withdrawal request or when a significant amount has accumulated in the account. Verification may also be requested if unusual activity is detected on the account. Having your documents ready in advance speeds up the withdrawal process. Proof of being 21+ is also part of KYC.

KYC is generally not required to make a deposit or start playing games. However, you may need to complete verification before withdrawing or once you exceed a certain limit. Without KYC, withdrawals may be held up, so it is a good idea to complete verification at a convenient time in advance. The responsible gaming guidelines also contain information on age and identity verification.